Job Description

Deliver and off load kitchen furniture’s to customer’s place in a timely manner Follow safety procedures as per IKEA manual in loading and unloading as well as at the time of assembly, to prevent physical injuries, or damage to company or customer property. Follow all the IKEA procedures regarding information and documentation whilst making deliveries, making sure that the assembly is done according to the kitchen plan and design. Communicate/reports to HD after sale team for any stocks irregularities to ensure action is taken immediately Communicate/reports to Kitchen designer specialist team for designing errors Constantly update knowledge of current range and assembly instructions so as to effectively carry out assembly jobs and install customer confidence. Maintain tool box for assembly and ensure all the tools are available and in good working condition. Maintaining KPI for kitchen orders to measure the efficiency, proactively and productivity to their daily task. Provide feedback on daily technical errors with action plan. Provide feedback if there is any quality problems. Ensure personal hygiene and tidiness when visiting customer/premise for delivery and assembly, and interact with customer with due consideration to cultural sensibilities. Build customer satisfaction by handling all queries, providing usage information as well as cleaning up after assembly. Training and developing new co-workers in assembling kitchen skills as well as procedures and processes.

Job Requirements

Live and share the IKEA values every day High School Education A valid UAE Light Vehicle Driving License 2 plus years’ retail experience and/or Retail Furtniture, Carpentry works, tools, equipments and working methods. Good Knowledge in assembly and installation of furniture and skills of safe and efficient driving working methods. This is very physical job and requires that you can lift heavy loads on a daily and weekly basis so a strong physique is required. Ability to prioritise and organise personal work tasks in order to make the most efficient use of time available. Good written and verbal English Computer literate. Ability to work as part of a team and interact effectively with others Thoroughness & Attention to Detail

Job Responsibilities

Deliver and off load kitchen furniture’s to customer’s place in a timely manner Follow safety procedures as per IKEA manual in loading and unloading as well as at the time of assembly, to prevent physical injuries, or damage to company or customer property. Follow all the IKEA procedures regarding information and documentation whilst making deliveries, making sure that the assembly is done according to the kitchen plan and design. Communicate/reports to HD after sale team for any stocks irregularities to ensure action is taken immediately Communicate/reports to Kitchen designer specialist team for designing errors Constantly update knowledge of current range and assembly instructions so as to effectively carry out assembly jobs and install customer confidence. Maintain tool box for assembly and ensure all the tools are available and in good working condition. Maintaining KPI for kitchen orders to measure the efficiency, proactively and productivity to their daily task. Provide feedback on daily technical errors with action plan. Provide feedback if there is any quality problems. Ensure personal hygiene and tidiness when visiting customer/premise for delivery and assembly, and interact with customer with due consideration to cultural sensibilities. Build customer satisfaction by handling all queries, providing usage information as well as cleaning up after assembly. Training and developing new co-workers in assembling kitchen skills as well as procedures and processes.