Job Description

We are looking for Call Centre Agents for one of our reputed client in Dubai. Candidates with good command on bilingual languages- Arabic and English and good communication skills need to apply

Job Requirements

Language: Bilingual fluency - Arabic & English are mandatory. Salary: AED 4,500 to 5,500 Transportation not provided Contract Duration: Permanent 1 year contract based on the experience . Available to join immediately

Job Responsibilities

· Manage large amounts of inbound and outbound calls in a timely manner · Follow communication “scripts” when handling different topics · Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives · Seize opportunities to upsell products when they arise · Build sustainable relationships and engage customers by taking the extra mile · Keep records of all conversations in our call center database in a comprehensible way · Meet personal/team qualitative and quantitative targets