Job Description

Need to carry minimum of above 3 years’ experience in an agency as a Bodyshop service advisor in Abu Dhabi.

Job Requirements

Need to carry minimum of above 3 years’ experience in an agency as a Bodyshop service advisor in Abu Dhabi. Need to have good communication skills Candidate need to hold Diploma / Engineer in Automobile or Mechanical.

Job Responsibilities

Receives customer telephone calls regarding bookings, progress,complaints, general inquiries. Meets and greets customer,discusses and advises on work to be done. Performs receiving inspection and records results (visible damages, scratches) on the Repair Order, obtains customer signature and gives copy to the customer. Initiates job card and forwards to Time Controller. Remains in contact with the workshop for follow-up and instant information about the progress/state of the current jobs. Informs customer of additional job required (warranty or cash). Checks vehicle's work progress physically to confirm job completion. Informs the customer about the completion of the job after checking physically the vehicle's condition, washed, clean etc. Informs and explain to the customer about the job done on his vehicle at the time of delivering the vehicle. Shows the customer any removed parts, and arranges to dispose of the same if the customer does want them.