The Store Manager is responsible for consistent operational excellence in the store and has full P&L responsibility and ensures Brand compliance for the store. He/ She develops annual business plan for the store. He / She creates a working environment which encourages Brand values, teamwork and delivery of the results and exceptional customer service.
Minimum Qualifications and Knowledge: Graduate Degree Retail and Whole sales experience Motivated and can work towards set targets and KPI' Experience with and passion for premium fashion brands Commercial Acumen Customer focus
Delivery of operational standards within the store in terms of Visual Merchandising, availability, customer service, stock maintenance, safety and security. Maintaining Brand integrity through display standards. Ensure proper security control of stocks in the store through the implementation of agreed delivery plans and by following company procedures relating to stock movement. Work with the merchandising team to ensure the availability of stock as well as identify and propose actions for slow moving / fast moving stocks for an efficient stock turnover. Ensure concerns and opportunities are addressed with the buying team with regards to ordering levels. Make sure IT systems are up and running without any business disruption. Ensure permits and licences required for all work are registered and renewed in a timely fashion in coordination with relevant Group parties and Government officials. Planning, strategizing, accounting the stores sales and profits. Reviewing and evaluating monthly Profit and Loss Reports ensuring all other required reports are submitted to the Area Manager. Developing marketing and promotional plans to boost the sales and profit levels of the store in coordination with the Area Manager and the Marketing Department. Taking charge of product management like ordering, receiving, price changes, handling damaged products, and returns. Conduct daily floor walks generating positive sale driving actions and coach colleagues around conversion, basket drivers and profit optimisation. Utilised Working Week Framework to plan and execute store operations.