Responsible for onsite training, development and reviewing the team, all training records to be completed and filled accordingly;
Basic Health Basic Human Resource Policy Awareness Management of Human Factors Safe Manual Handling Techniques Emergency Response Procedures Use of Relevant Fire Extinguisher Fire Prevention, Detection Safety, Environment Cleaning Kitchen Work Surfaces (non commercial) Cleaning of Kitchen Sinks Glass Cleaning Cleaning of Toilet Facilities Spray Cleaning Hard Floors Buffing Hard Floors Machine Scrubbing and Drying (with wet suction machine) Washing all surfaces Soft Skills, Asking for and Giving Directions Body Language Awareness Critical thinking Cultural Awareness Customer Service Awareness Dealing with different customers Decisionmaking Drug & Alcohol Awareness Environmental Awareness Hierarchy and Responsibility Recognition How to Greet Customers
Ensure that all weekly time sheets are completed and handed to admin support within the correct time limited; Ensure all monthly stock counts are completed and documented then handed in to the admin support & to ensure all purchase requests to be monitored and deliveries checked and signed; Responsible for onsite training, development and reviewing the team, all training records to be completed and filled accordingly; Ensure that any additional transport requirements are adhered too and work alongside the transport division to ensure smooth running Confirm that all sickness, absence and holidays are reported in line with company procedures; Ensure teamwork within individual teams & Interfaces regularly with the customers & clients when required meeting & exceeding their expectations; Ensure that all contract scope of work contracts are adhered too; Encourage & handle customer feedback quickly and effectively, in a positive manner